The lifeblood of any successful business involves a successful marketing plan. DSC will ensure you do not miss those hard to generate sales opportunities. Research has shown as little as 20% of new customers will continue trying to speak with your sales team when they’re unsuccessful with 2 attempts. This could be costing you £1,000’s in lost revenue.
Find out moreWelcome to DSC. We are an innovative outsource B2B Telemarketing agency catering for SME’s in the Stockport, Manchester and the surrounding area of the North West of England. Our ‘specialties’ include Lead Generation and Appointment Setting, Direct Response Advertising, Telesales, Customer Satisfaction Surveys, and Market Research. If it can be done on the phone, we can do it!
At DSC Telemarketing Manchester we understand that each client unique and has different business objective. We build a bespoke marketing plan for you based on your specific requirement, with the highest possible return on investment for you at the forefront. If you have a specific question and would like to chat further, get in touch
Incoming calls can come from many sources including catalogues, direct mail, emails, print, radio, text messages, voicemail or via online promotions. It doesn’t matter how you generate the enquiry there is always a cost per call. That cost is magnified if you do not have anyone available to deal with the enquiry immediately. Most prospects will move on to a competitor without completing a contact form or leaving an answerphone message.
We can integrate your outsourced/overflow inbound telemarketing directly in to your CRM. We can also assist you to identify purchasing patterns and the success of all of your marketing platforms. As an overflow facility, our agents time is measured by the hour so if you only need additional resource for part of the day, part of a week or for 1 week a year to cover absence, we are available for you. There is no longer a need to worry or pay for sickness, holidays, on-going training and recruitment as this is all covered in our service to you.
DSC can handle your inbound telemarketing requirements from start to finish when you need it. Choose between full-time, overflow and weekend/after-hours or holiday/absence cover depending on the needs of your business. Pay per hour or per call handled to keep your costs to a minimum. You will have no further need for overtime, agency staff or missed enquiries.
Order Entry via Inbound Telemarketing
If you sell your products and services online, we can enter orders directly into your existing e-commerce web forms so that your orders arrive to you in real time, ready for fulfilment.
If you don’t already have an e-commerce site, our IT experts can even build one for you, to ensure you are free to concentrate on the other aspects of launching your inbound telemarketing campaign.
By responding to all customer calls promptly, no matter how busy your phone lines become, DSC can turn your promotions in to sales appointments, demo’s and sales, maximising your Return on Investment.
Make inbound telemarketing happen face-to-face with product demos and sales appointments. Our inbound telemarketing agents will qualify leads and set up meetings/webinars between hot prospects and your sales teams with the appointments booked straight in to their calendar and attaching a recording of the call to demonstrate the quality of the lead.
Make inbound telemarketing happen face-to-face with product demos and sales appointments. Our inbound telemarketing agents will qualify leads and set up meetings/webinars between hot prospects and your sales teams with the appointments booked straight in to their calendar and attaching a recording of the call to demonstrate the quality of the lead.